HIPAA Compliance Best Practices Every Health Tech Vendor Must Master
Selling to health systems means playing by HIPAA's rules. Health Tech vendors have always been under the same scrutiny as covered entities, and compliance can make or break a deal.
Today, health systems aren’t just asking, “Can your tech work?” They’re asking, “Can we trust you with patient data?”
Today I'm sharing seven HIPAA Compliance best practices every health tech company must master to build trust, win contracts, and grow responsibly based on my experience.
Download the HIPAA Exposure Guide to identify the compliance controls buyers expect!
Why HIPAA Compliance Matters for Health Tech Vendors
If your product processes, transmits, or stores Protected Health Information (PHI), you’re classified as a Business Associate under HIPAA.
Health systems now assess vendors not just on innovation, but on data stewardship and compliance maturity.
During procurement reviews, expect to be evaluated on:
Your HIPAA documentation and risk assessments
Security controls and encryption standards
Breach notification procedures
Evidence of ongoing monitoring and workforce training
Data Lifecycle Management
✅ Compliance is a sales enabler. A mature compliance posture speeds procurement and builds credibility with health systems.
1. Conduct Comprehensive HIPAA Risk Assessments
Health systems want to see that you’re proactive, not reactive. A HIPAA risk assessment should be performed annually or whenever your platform undergoes significant changes.
Include:
Technical safeguards: encryption, MFA, cloud configuration checks
Administrative safeguards: role-based access, security governance
Physical safeguards: device and facility security
✅ A HIPAA Risk Assessment is different then a HIPAA Gap Assessment. Both are regulatory requirements but risk assessments happen more frequently.
👉 Download our HIPAA Exposure Guide to see how you stack up to risks.
2. Build Governance and Documentation That Stand Up to Scrutiny
Compliance maturity starts with clear accountability and traceability (i.e. Governance.)
Establish a security lead or vCISO, to ensure leadership is engaged in compliance oversight. Maintain up-to-date documentation that maps to:
The Privacy Rule (data use, consent, disclosure)
The Security Rule (technical and administrative safeguards)
The Breach Notification Rule (incident timelines, procedures)
✅ Written policies don't equal trust. What they say must be aligned with what you do! Health systems trust vendors with policies that mirror their actions.
3. Ensure Technical and Physical Safeguards Are Ironclad
Cloud misconfigurations and poor access controls are still among the top causes of HIPAA violations.
Focus on:
Data encryption (in transit and at rest)
Identity and access management with least privilege
Network segmentation and secure logging
Secure development practices for your product or platform
✅ Your technical architecture is part of your brand reputation. Health systems want to see that you’ve invested in security from the start.
4. Manage Vendors and BAAs Like Your Brand Depends on It
Health systems expect your vendor ecosystem to be as compliant as theirs.
That means executing Business Associate Agreements (BAAs) with every third-party that touches PHI and validating their security posture.
Implement a third-party risk management (TPRM) program that includes:
Vendor inventories
Annual security attestations
BAA renewals and version tracking
✅ Your vendors can compromise your compliance. Act like a health system—demand proof.
👉 Use our HIPAA Exposure Guide to audit your partners.
5. Train, Test, and Track Your Workforce
HIPAA training is mandatory, but effectiveness varies widely.
Your program should go beyond annual slide decks and include:
Role-based education (developers, support, leadership)
Phishing simulations and awareness campaigns
Real-world incident scenarios
✅ A educated team is a confident team. Health systems will ask how your employees are trained to handle PHI securely. Also, make sure you have Sanctions to accompany training. If your workforce doesn't take it seriously, your wasting time.
6. Prepare for Incident Response Before It’s Needed
Breach response isn’t about if, it’s about when.
Health systems want assurance that you have an Incident Response Plan (IRP) that’s:
Documented
Tested at least once per year
Includes executive, legal, and technical stakeholders
✅ Health systems value vendors who understand their breach responsibilities and time commitments.
7. Monitor, Audit, and Improve Continuously
HIPAA compliance isn’t static. Health systems expect vendors to audit regularly and demonstrate continuous improvement.
Track:
Access logs and alert on anomalies
Policy reviews and versioning
Vendor assessments
Model drift or data lifecycle changes (for AI-powered platforms)
✅ Continuous improvement shows maturity.
Actionable Next Steps for Health Tech Vendors
If you’re preparing to sell to health systems:
Audit your HIPAA program against these seven best practices.
Document your governance and risk mitigation strategies.
Validate every vendor relationship and BAA.
Integrate security and compliance into your sales deck, it builds buyer trust.
FAQ
Do all health tech vendors need to follow HIPAA?
Yes. If your product handles PHI on behalf of a covered entity, you’re a business associate under HIPAA.
What documentation will health systems ask for during vendor vetting?
Expect requests for risk assessments, policy summaries, BAAs, and recent audit findings.
How quickly must a vendor report a breach?
Under HIPAA, you must notify the covered entity without unreasonable delay, no later than 60 days after a breach.
What’s the #1 compliance mistake startups make?
Assuming HIPAA only applies once they scale. Compliance must start before your first health system pilot.
Final Thoughts
Health systems are looking for vendors who protect patient data as fiercely as they innovate. The earlier you build compliance into your culture, the faster you’ll move through security reviews and close enterprise deals.
👉 Get the HIPAA Exposure Guide and start strengthening your compliance foundation today.